Services
COACHING
Coaching is a personal and confidential learning process. My coaching is designed to result in effective action, improved performance, and/or personal growth for you. If it's related to work than we also factor in improved business results for you organization. In contrast to other forms of learning, i.e., training, facilitating, and mentoring, coaching is highly personal in two ways. It is individualized, recognizing that no two people are alike and is based upon the theory that each person has a unique knowledge base and learning pace and styles; therefore, participants progress at their individual pace.
Your coaching begins with a free 30-minute consultation. During this time, we discuss the structure, logistics, and fees and you’ll have an opportunity to ask any questions you have about my coaching. We also take the time to look at why you are considering working with a coach, discuss your specific situation, and gain understanding about what you are seeking to accomplish. Finally, we discuss if I am a fit. as your coach.
If we decide there is a fit, we contract for 3 sessions and then we take it from there. Sessions are added as you the client sees fit. You contact me when you want to have a coaching session we have the session and then go back to living your life with new-found tools, information or insight gained. Coaching referrals are available upon request.
FACILITATING
Facilitation is a method I use to help groups develop processes that are effective in order to accomplish desired outcomes. Facilitation is the act of helping you and your folks deal with a process, reach an agreement or solution without my getting directly involved in the process. I am there to ensure the desired results are acomplished in the desired time frame. To accomplish this I make sure that:
The discussion stays on track
Participants listen and speak with respect
Emotions are managed and addressed
The discussion moves to the desired results
Facilitation is a method I use to help groups develop processes that are effective in order to accomplish desired outcomes. Facilitation is the act of helping you and your folks deal with a process, reach an agreement or solution without my getting directly involved in the process. I am there to ensure the desired results are acomplished in the desired time frame. To accomplish this I make sure that:
The discussion stays on track
Participants listen and speak with respect
Emotions are managed and addressed
The discussion moves to the desired results
INSTRUCTOR-LED TRAINING
Training is about passing on learning and content. Training provides a framework, theory, information and activities to share and help retain the information. I use an entertaining and engaging style that ensures this retention. My Instructor-led training programs can be custom designed for your organizational needs.
These training can use off-the-shelf training material or even a hybrid training utilizing both in-house and off-the-shelf components. My training employs a powerful combination of skill building and experiential exercises that facilitate a high degree of learning that is relevant and immediately applicable. The sessions are highly interactive and engaging this along with the use of integrative learning methods leads to long lasting results post program.
Training Programs include subjects such as:
Adapting to Change, Behavioral Interviewing, Coaching for Results, Conflict Resolution, Cultural Diversity, Customer Service, Continuous Quality Improvement, Effective Supervision, Emotional Intelligence, Interpersonal Communication, Knowledge Management, Leadership Development, Leading Teams, Managing Conflict, Management Development, MBTI Intro, MBTI for Teams, MBTI for Sales, Negotiation Skills, Powerful Presentations.
Adapting to Change, Behavioral Interviewing, Coaching for Results, Conflict Resolution, Cultural Diversity, Customer Service, Continuous Quality Improvement, Effective Supervision, Emotional Intelligence, Interpersonal Communication, Knowledge Management, Leadership Development, Leading Teams, Managing Conflict, Management Development, MBTI Intro, MBTI for Teams, MBTI for Sales, Negotiation Skills, Powerful Presentations.
PERFORMANCE CONSULTING
Sometimes clients have needs not addressed by training, coaching or facilitating. For those clients a broad range of consulting services are available. One, service, Performance Consulting, is a process in which I use my experience in six-sigma methodology as a framework to identify undesired performance and its root cause and then partner with management to resolve the discrepancy in a manner that best supports the organization’s business objectives.
Sometimes clients have needs not addressed by training, coaching or facilitating. For those clients a broad range of consulting services are available. One, service, Performance Consulting, is a process in which I use my experience in six-sigma methodology as a framework to identify undesired performance and its root cause and then partner with management to resolve the discrepancy in a manner that best supports the organization’s business objectives.
RETREAT SERVICES
High-performance leadership teams are the heart of successful organizations, yet building cohesive leadership teams can be challenging due to the myriad issues leaders face: time pressures, lack of alignment, communication issues, team-member motivation, strategic priorities, differences in personalities and then add inflated egos to the mix. To counterbalance these challenges, high-performing leadership teams must commit to finding opportunities to continually develop their capabilities, address important team issues, and discover ways to build and sustain a high level of performance.
Leadership retreats are an excellent way to fullfill this imprtant leadership componet. As a skilled coach team-builder, facilitator I craft a framework, guide discussion and keep the group on track to as we address your organizations issues and concerns. This ensures that your executive retreat, strategic planning session or other such gathering results in reaching your desired results.
MEYERS-BIGGS TYPE INDICATOR ASSESSMENT AND WORKSHOPS
Bill is certified in the use of the Meyers-Briggs Type Indicator (MBTI) which assists teams in building more effective working relationships. MBTI assessments can be conducted for individuals, or in retreat settings for groups or teams.